SLA customers

• All orders will require a 50% deposit upfront before we can process the order, the remaining 50% will be payable as per our previous agreement.
• All Microsoft 365 subscription services will be payable 7 days from invoice, failure to pay will result in the service being suspended.
• All Service Level Agreements are payable 7 days from invoice, failure to pay will result in the service being suspended.

AD HOC customers

• All orders require 100% upfront payment before we can process the order
• All invoices generated during the month for labour or call outs are payable 7 days from invoice.
• All Microsoft 365 subscription services will be payable 7 days from invoice, failure to pay will result in the service being suspended

We thank you for your continued support and understanding in this regard.